For alarm receiving centres, SOCs and control rooms
Your control room sees thousands of alerts. Only a handful matter.
Volpex is an AI operator that works alongside your team. It filters the noise, groups related alerts into single events, describes what is happening across the whole site in plain English, and escalates only what needs a decision.
The problem
Every new site adds cameras. Every camera adds alerts.
For every real incident, your operators wade through hundreds of alerts that aren't.
It can't tell a worker from an intruder
Person detection fires on anyone. Your operator still has to open the clip to find out who it is.
Cameras don't talk to each other
One person crossing a site can trigger ten cameras and ten separate alerts.
Nothing learns
Mark the same event harmless a hundred times and you will be asked about it again tomorrow.
Growth means hiring
More sites means more alerts, and more alerts means more operators.
- INC-2041Intruder on site+00:02Site A · North fence6 alerts grouped
- INC-2040Vehicle at gate out of hours+00:41Site C · Main gate
- INC-2039Camera offline+01:12Site B · Camera 7
- INC-2038Scheduled delivery, auto-cleared+01:55Site D · Loading bay
- INC-2037Cleaner on usual route, auto-cleared+02:30Site A · Office
One person climbed the north fence at 02:14 and has crossed three cameras towards Bay 2. No work is scheduled tonight. Recommend calling the police - script ready.
- 00:00 · 6 alerts from 3 cameras grouped into one event
- 00:02 · Summary and recommendation generated
- 00:03 · Operator acknowledged
How It Works
Filter. Understand. Escalate.
Connect to what you already run
Volpex sits alongside the cameras, recorders and monitoring software your room already uses. No new cameras, no new recorders, no change to how your operators work.
Understand the whole site
Built on vision language models, Volpex reads behaviour, not just objects. It follows activity across cameras and describes what is happening on the site as a whole, not in a single frame. It learns each site over time, so routine activity - the morning delivery, the early cleaner - stops reaching your operators.
Escalate only what needs a human
When something needs a decision, your operator gets one event with a plain-English summary, the relevant clips and a recommended action. The operator makes the police call, with a script ready. Volpex then drafts the incident report and the customer email.
The platform
An AI operator, supervised by yours
Volpex takes on around 60% of the work a control room operator does today, and hands your team the part that needs human judgement.
Noise filtering
Clears false alerts before they reach a screen: foxes, shadows, headlights, rain and staff going about their work.
Triage and grouping
Related alerts from different cameras become one event, ranked by what needs attention first.
Whole-site understanding
A plain-English description of what is happening across the site, not a single snapshot.
Learns every site
Routine activity is learnt per site, so an operator never has to dismiss the same event twice.
Recommended response
Every escalation comes with a suggested action and, where needed, a script for the police call.
Reports and customer emails
Incident reports and customer updates drafted automatically for your operator to check and send.
Camera health checks
Automated checks on every camera replace the weekly manual round.
Human in the loop
Your operators stay in control. Every AI decision and operator action is logged and can be reviewed.
Who it's for
Built for the rooms that watch everyone else's sites
For video and alarm monitoring teams of any size.
Alarm receiving centres
Handle more signals with the operators you have.
Security operations centres
One clear picture across every site you protect.
Security company control rooms
Take on new contracts without adding seats.
Guarding companies with monitoring stations
Give your monitoring station the capacity of a much larger room.
Integrations
Sits alongside the platforms you already run
Volpex works with the cameras, recorders and monitoring software already in your room. Nothing to rip out, no new hardware to buy.
Filtering tells you an alert is real.Volpex tells you what is happening.
Alarm filtering answers one question: is there a person? Your operator still has to work out who, where they are going and what to do about it. Volpex answers those questions too, so the operator starts from a decision, not a clip.
Your operators are your scarcest resource. Volpex gives them back the hours lost to false alarms, so the same team can cover more sites.
Data Protection
Security and data protection
Reads behaviour, not identity.
The intelligence layer for physical security
Built for alarm receiving centres, SOCs and control rooms across the UK, turning the alerts they already receive into clear decisions.